Quality Policy

As a long term ethically binding policy, we target, and commit ourselves to preserve and improve patient health by consistently delivering high quality pharmaceutical products through Good Distribution Practice, that meet or exceed customer expectations within the stipulated delivery time.

We continuously review our various operations to make them more efficient and relevant with changing clinical demands and industry standards, whilst striving to be environmentally friendly.

Providing training to our employees is a regular feature in our calendar that not only fosters camaraderie in the workplace, it inculcates our personnel with best practice when it comes to the distribution of pharmaceutical products as well as gold standard levels of operation.

Our leaders are committed to maintaining a quality culture with appropriate systems and processes in place to drive quality-focused behaviours and ensure decision making based on what is best for product quality, patient and consumer safety, and protection of our reputation and business.

As part of Burlington Pharma Ltd’s commitment to Quality:

• Our business is conducted in compliance with applicable quality regulations, codes and standards;
• Our leaders are accountable to ensure procedures are in place that adequately define the expectations for work that supports, or directly affects, the quality of product distribution and/ or data that supports product quality and patient or consumer safety;
• All Colleagues and Contingent Workers have the appropriate education, training, skills and experience to carry out their work competently, in accordance with applicable regulations and our policies and procedures;
• Records, documentation and data are managed in accordance with applicable regulations.
• Processes for escalating issues to ensure product integrity and patient and consumer safety are in place and consistently used; and
• There is effective oversight of any third party carrying out work on behalf of Burlington Pharma.

Our Quality Policy is implemented through a comprehensive Quality Management System. Our performance is monitored and regularly reviewed to ensure our standards of conduct meet our high expectations of quality for our patients, customers, and stakeholders.